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La Mercanti in the USA

Last summer, we knew Mr. David Ransom, owner of his company “The Ransom Group“, located in Ohio.
We had the first contact through a video conversation via Skype, in which one of our interior designers, Antonio Consorti, has personally heard and considered Mr. Ransom requirements.

He needed an Italian desk for his new office, so Antonio, provided him all details with the help of drawings and images sent via Skype. In this way the customer could better consider and explain his choice and needs.

After this study, we proposed him a new line Athos by IVM, a mix of elegant finishes, innovative materials and trendy technical details.
Then, to help Mr. Ransom to find the right combination between the floor and the new furniture, we sent him different finishes samples so that he confirmed us his favourite combination for the desk: Olmo Tortora with Primofiore Tortora.

This experience, has been very exciting because, thanks to the new means of communication, it has been possible to provide to the customer the best of our services, and assist him in all his choices.

About Laura Olivieri

In charge of Sales and Customer care. Resulted-oriented individual providing a world class customer service experience.


  1. Simona
    10+ !!!!
    It was a true pleasure working with you and everything was handlers in the most professional way!!!
    Grazie Mille!!!

  2. Theresa says:

    Hello Antonio,
    Yes, we did receive the shipment and have completed the installation. The desk set is beautiful and looks great in the executive office.
    Regarding the survey below, we would rate our experience as a 10 and would definitely recommend La Mercanti to a friend/colleague.
    Thank you,

    Theresa Linne

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