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Andrea Bollettini, co-founder: warehouses in modern companies

Andrea Bollettini

Andrea Bollettini

We interviewed Andrea Bollettini, co-founder of La Mercanti, on the trends in the design of corporate stores today.

What are the trends for the development of warehouses in modern companies ?

In the development of warehouses modern companies tend to achieve an adequate storage system that ensures an adequate level of service to the customer , where necessary by inserting the right level of automation

 Today there is much talk of “customer service “, what is meant by ” customer service ” ?

In the provision of products or services the customer is generally understood as the end consumer , but there is a whole chain that precedes the final consumer , in which there is a continuous exchange customer-supplier . Anyone who buys a product or service expects it to be provided in the right quantity , at the time and with the quality promised.

This is the customer service today and the level of its quality may be the discriminant of the success of a product / service over another

 Can the stock condition the level of customer service ? And how ?

Definitely yes. The warehouse is a crucial point for the enterprise . For example, in the case of a raw material or finished product, the warehouse is the supplier of production. If it is disorganized and inefficient , you will not be able to provide a satisfactory service to customers/production (because materials supplied are not suitable in quantity, timing and methods) . The same applies in the case of finished goods inventory of a retail company.

 What are the main criteria for the conception and construction of a modern warehouse ?

The inventory of modern companies must meet the following requirements :

 – Be conceived and constructed so that it is efficient and effective

– Have an ideal optimization and exploitation of space

– Ensure the smooth flow of materials and information

– Be designed and manufactured with the highest standards of quality and safety for the staff who work there , and for the proper maintenance and storage of goods

– To ensure , as far as possible , a certain flexibility in view of the changing market needs

 What is the advantage of purchasing “safe” and certified products for your warehouse?

The certified product, designed and manufactured with the highest standards of safety, reduces the chances of injury for the staff. It’s also a guarantee for the protection of goods under normal handling and storage activities that take place in warehouses and in the case of natural events such such as earthquakes .

 What aspect of your work, rewards you the most ?

The best reward is to see customer problems resolved by us, especially when it is the customer who expresses his satisfaction in having chosen us and our solutions.

 What aspect of your work is more difficult and unpleasant ?

Sometimes not being able to persuade the customer about the benefits and convenience of following our suggestions.

Italian design lockers

La Mercanti doesn’t see a locker just as an object to store our belongings, at the contrary it is an important part of our working day. A place to hold the significant and personal things of every day, our tools. Stuff of our job or personal life.

That’s why we have tried to make it “personal”, coloured, fitting every need of our customer…because even professional equipment can be comfortable. Lockers solutions for offices, schools, public rooms, sports facilities, restaurants and hotels, shops, work environments.

Italian metal shelving and Storage solutions

LaMercanti makes logistics your factor for success: a logistics solution provider, which offers a comprehensive range of shelving systems, order picking, warehousing and materials flow technology, services and consulting covering the entire field of intralogistics.

The new Italian Metal Shelving shop is now available online with La Mercanti: is part of a large family of made in Italy furniture and logistics online shops that can all be combined with each other.

This includes planning and implementation of complete logistic systems: if you want to run your warehouse manually, semi or fully automated. If you want to expand, modernise or build a new warehouse or archive.
And this all comes with a broad spectrum of services which offer an economical solution for every kind of need.

Do you want to build or modernise a warehouse or archive?
We will take care of it for you.

Smoov: the automatic warehouse for everyone

In October there was the presentation of SMOOV ASRV in Milan.

There were experts, professors and entrepreneurs who wanted to combine their knowledge about business logistics and their professionalism. There was also La Mercanti: Andrea Bollettini

SMOOV doesn’t born as a new competitor, but as an instrument for the current logistics operators to provide an automation solution, at low cost compared to traditional automatic warehouses to an audience of very large companies.

Smoove ASRV (Automated Storage & Retrivial Vehicle) is a shuttle that moves directly on shelving, integrated by tracks for sliding in both directions and is able to go and pick up, cash in and move independently and freely euro pallets weighing up to 1000 kg, without being connected to cables or constraints which can limit the operation.

Behind all there are some sophisticated software that allow the management, the planning and the control of all ASRV that are in the warehouse.

Smoove ASRV is the result of almost seven years of studies through the collaboration of university research centers, companies specialized in the design and implementation of systems for automation and control, and above all through the experience gained over decades of activities from the ICAM, in the design of intelligent warehouses and automatic archives.